I convert ideas into bite sized actionable stories. I help in turning thoughts and 'lightbulb' moments to reality.
I'm a Business Analyst. More recently, I've taken on the role of a Release Analyst, transitioning finished projects to primetime.
When I'm not working, I'm usually tweeting, using my camera, drinking tea, or looking blankly out windows.
Oh, and struggle through coding as well...
Nov 2019 - Present
Apr 2018 - Nov 2019
Ran requirements gathering sessions and journey mapping to decompose features into epics and high-level stories
Broke down and analysed epics to create clear and concise stories for engineers and testers to develop and test to
Co-ordinated BVT and executed test scripts during production changes to ensure functionality is thoroughly verified
Aug 2017 - Apr 2018
Assisted Release Managers in documenting changes to applications and software to prepare for platform changes
Created and managed change records to ensure correct information was provided for speedy approvals
Assisted implementation manager in providing checkpoint updates to relevant stakeholders and assigned tasks to installation teams
Feb 2017 - Aug 2017
Handled the end to end release of the first internal Android app [email protected]; the app allowing staff to manage their leave and expenses on the go
Created stories and ran estimation sessions for the next release of [email protected]
Translated technical rules and flows into Confluence wiki pages for the voice biometrics project
July 2016 - Feb 2017
Managed pilot rollout of Windows 10 which included training sessions and feedback collation
Assisted in identification and upgrade of legacy workstations around the entire organisation through collation of mutiple data sources
Managed pilot project to bring in collaborative devices to facilitate interaction and collaboration in meeting rooms
Jan 2016 - July 2016
Maintained and delivered monthly Key Risk Indicator reporting
Assisted in research and drafts of bank exposure documents
Worked alongside colleague to repurpose old Kiosk as an interactive display of achievements and upcoming activites in ISO
Jan 2013 - Dec 2015
Industry Based Learning (IBL) scholarship
Graduated with first class honours
Jan 2015 - July 2015
Managed pilot ANZ staff engagement app aimed at promoting staff offers and referrals of friends and family. Handled multiple iterations through to deployment to selected pilot staff to gain feedback
Created pilot tracker and training packs for "Your Homeloan 360", a tool for ANZ Mobile Lenders to have more interactive and insightful converations with clients looking for a home loan
Assisted in training and support for pilot users of "Your Homeloan 360"
July 2014 - Dec 2014
Lead Business Analyst for the "Connect Assist SAP Integration" project to integrate Connect Assist's web portal to Origin's backend to uplift quality and speed in processing new ulility connections
Collated and summarised call centre metrics to track NPS and first call resolution trends, and outcomes from in flight initiatives
Jan 2007 - Dec 2012
Achieved a score of 38/45
The International Baccalaureate (IB) Programme aims to develop inquiring, knowledgeable and caring young people who help to create a better and more peaceful world through intercultural understanding and respect